File Name: what is verbal and nonverbal communication .zip
Communication is the process of passing or exchanging ideas, emotions, information, and thoughts between two or more people. When a meaningful interaction happens among people, then effective communication takes place. In simple words, the way people perceive and understand the meaning of words or sentences or physical actions, and then a process of communication happens. The main purpose of communication is to correctly pass the information to the receiver, thus creating clarity of thoughts and removing misunderstanding, else the whole idea of the communication could be defeated. But communication has discrete forms or types, the main are Verbal and Non Verbal Communication that is not clear to many. The difference between Verbal and Non-Verbal Communication is that in Verbal communication, thoughts or emotions or information is exchanged between individuals through the use of speech.
Monday, March 22, Back Affiliate Central Online. CD Events. Psychologist Albert Mehrabian, the best-selling author of Silent Messages: Implicit Communication of Emotions and Attitudes, conducted numerous studies on nonverbal communication and suggested that only 7 percent of any message is conveyed through words. That means a staggering 93 percent of all communicated information is expressed silently, and in many ways, this nonverbal interaction says more than any string of words ever could. Facial Expressions Without a doubt, the most common—and telling—nonverbal means of communication is through facial expressions. Human faces are able to make more than 10, different expressions, and each one articulates volumes of information with ease.
When people ponder the word communication, they often think about the act of talking. We rely on verbal communication to exchange messages with one another and develop as individuals. The term verbal communication often evokes the idea of spoken communication, but written communication is also part of verbal communication. Verbal communication is about language, both written and spoken. In general, verbal communication refers to our use of words while nonverbal communication refers to communication that occurs through means other than words, such as body language, gestures, and silence. Both verbal and nonverbal communication can be spoken and written.
Oral communication only relies on one channel, because spoken language is transmitted through sound and picked up by our ears. Nonverbal communication, on the other hand, can be taken in by all five of our senses. Since most of our communication relies on visual and auditory channels, those will be the focus of this chapter. But we can also receive messages and generate meaning through touch, taste, and smell. Touch is an especially powerful form of nonverbal communication that we will discuss in this chapter, but we will not get into taste and smell, which have not received as much scholarly attention in relation to nonverbal communication as the other senses. To further define nonverbal communication, we need to distinguish between vocal and verbal aspects of communication. Verbal and nonverbal communication include both vocal and nonvocal elements, and Table 4.
Nonverbal communication NVC is the transmission of messages or signals through a nonverbal platform such as eye contact , facial expressions , gestures , posture , and the distance between two individuals. The study of nonverbal communication started in with the publication of The Expression of the Emotions in Man and Animals by Charles Darwin. Darwin began to study nonverbal communication as he noticed the interactions between animals such as lions, tigers, dogs etc. For the first time, nonverbal communication was studied and its relevance questioned.
Communication is a sum of all the things a person does while interacting with others and it is a bridge of meaning. Communication involves continuous process of telling, listening and understanding. Fisher stated that a person can influence others by the means of behaviour and through communication only this influence can be created upon other employees. Communication is a process by which individuals share and exchange their feelings, ideas, thoughts and cooperate with others in an organization. Verbal communication refers to the use of words for communication purposes. It comprises both oral and written communication. Written communication channel includes executive memos, letters, company newsletters, e-mails, Web pages, bulletin board postings, manuals, and reports.
Communication is the process of transferring message which happen with or without words. These are of two types: verbal and non-verbal. Verbal communication is auditory communication with words. It is mostly face-to-face or written with the use of language as a means. Nowadays, technologies like phone and internet have allowed oral communication to take place without being in the same place or writing.
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